Emergency Contacts

For help during a flood or storm, call NSW SES on 132 500. If your life is in danger, call Triple Zero (000).

In emergency events such as floods and fires, we have provided some links below to relevant information.

Hazard Near Me

Live Traffic

Bureau of Meteorology (BOM)

Water NSW

NSW State Emergency Service

Fires Near Me

Rural Fire Service

Resilience NSW

Office of Small Business

 

ESSENTIAL ENERGY

Where properties have been inundated and de-energised, customers will need to follow a 3-step reconnection process and have a licensed electrician inspect your wiring then contact 13 20 80 once it is safe to re-connect.

More details can be found at http://essentialenergy.com.au/flood-reconnection

Safety during a flood 

Flood CleanUp Safety

How to get your power back on

GAS

Any concerns call Gas Faults and Emergencies call your provider.

Origin Energy

HEALTH

Staying healthy during and after floods

Kids Helpline | Phone Counselling Service | 1800 55 1800

NSW Mental Health Line 1800 011 511

There are great resources from Rural Adversity Mental Health Program.

Lifeline - 13 1114

13 Yarn - 13 92 76

In an emergency always call Triple Zero (000).

LIVESTOCK AND ANIMALS

Agriculture and Animal Services Hotline 1800 814 647 aasfa@emergency.dpi.nsw.gov.au 

https://www.dpi.nsw.gov.au/emergencies/emergency

MOSQUITOS

Council has a mosquito treatment program. Council staff have sprayed and treated areas of infestation (water).

We encourage the community to act sensibly and take action:

  • wear long, loose, dark clothing when outside
  • use applying repellent (that contain DEET, picaridin, or oil of lemon eucalyptus) to all areas of exposed skin and tip out water receptacles that may be providing mozzie breeding habitat. 
  • Please also make sure that you obey any warning signs and the instructions of staff where spraying may be underway.

Council also uses 'sentinel chickens located at the Sewerage Treatment Plant to monitor 'mosquito-borne diseases. We regularly test the blood of the chickens to keep an eye on the diseases that may emerge post flood, such as Ross River Fever.

NSW Health Mosquito Warning for flooded areas 

OTHER USEFUL CONTACTS

Other useful contacts | NSW State Emergency Service

SANDBAGS

Sand and crusher dust filled sandbags are ideal for topdressing your lawn. Once applied - in a thin layer so the UV from the sun can disinfect the material - it will helps boost a lush green lawn.

Sandbags will not be disposed of at the tip as Council will be recycling the fill material for future floodsafe plans.

SES

Home | NSW State Emergency Service

Getting help (disasterassist.gov.au)

NSW SES Recovery Guide

RFS

Plan and Prepare

SEWER SYSTEM

Our sewer system was inundated during the flooding. If your drains did not empty please call Council and we will inspect.

  • Remember – if your drains are not draining do not attempt to put more water down the drain, turn off all taps and wait for an expert.
  • Also, please do not EVER put anything except for toilet paper (and human waste!) down the toilet.

WASTE

Any changes or updates to waste collection Council will promote via the Website and Social Media.

 

If you have any questions contact Council on 6828 6100.

WATER

Council monitor the drinking water system during the course of a Disaster event to ensure the system has not been impacted. Stay updated via Councils Website and Social Media.

 

If you have any questions contact Council's Water Team on 6828 6100.

 TELSTRA

Staying Connected! How to prepare and stay connected during a natural disaster. Information can be located here.


Local Emergency Management Committee

The functions of the Local Emergency Management Committee are to:

a) review and monitor emergency management policy and practice across the region,
b) review and prepare plans in respect of the region that are, or are proposed to be, sub plans or supporting plans established under the State Emergency Management Plan,
c) make recommendations about and assist in the co-ordination of training in relation to emergency management across the region,
d) develop, conduct and evaluate regional emergency management training exercises,
e) facilitate regional level emergency management capability through inter-agency coordination, co-operation and information sharing arrangements,
f) assist the Regional Emergency Operations Controller for the relevant region in the Controller's role under sect¡on 25, and
g) carry out such other functions as are:

  • related to this Act,
  • assigned to the committee (or to Local Emergency Management committees generally) from time to time by the State Emergency Management Committee.

ln the exercise of its functions, Regional Committees are responsible to the State Emergency Management Committee.

All emergency services agencies are members of this Committee as well as media, telecommunications, electricity and the Local Emergency Management Officer.